The Australian, State, Territory and Local Governments of Australia, together with non-government agencies, provide Australian residents with a wide range of services. Those booklets will give you a basic idea of the sort of services and assistance that is available, and where you can go to ask for advice. Refugee and humanitarian entrants should also refer to information supplied specifically for them by the Department of Immigration and Citizenship (DIAC).

Those booklets is targeted at all prospective and newly arrived migrants to Australia with a particular focus on permanent migrants. It will always be difficult to make all information in the booklets relevant to all readers. It is important to note that some permanent migrants and most temporary visa holders may not be eligible for all services.

Please take the time to read those booklets carefully. We believe you will find it useful as you begin your new life in Australia. We suggest you read Chapters 1– 4 first. They deal with issues of particular concern to you during your first weeks.

The issues you will face as you begin your new life in Australia are complex and changing. There will be challenges, and also rewards. In the end, your success will depend on your own efforts in taking advantage of the opportunities available to you, as well as the goodwill of those willing to help you. Welcome and good luck!